Cookie Policy

Last Updated: April 03, 2026

1. Introduction

This Cookie Policy explains how Shift Rider Manager ("we," "us," or "our") uses cookies and similar tracking technologies on our shift management platform. By using our Service, you consent to the use of cookies as described in this policy.

Quick Summary

We use cookies primarily to keep you logged in, remember your preferences, and ensure the platform functions properly. We do NOT use advertising cookies or track you for marketing purposes. Our cookies are designed to enhance your experience with the shift management platform.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Session Cookies: Temporary cookies that expire when you close your browser. They help you navigate the platform and maintain your session while you're logged in.

Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They remember your preferences and keep you logged in between visits.

First-Party Cookies: Cookies set directly by our platform (shiftrider.com).

Third-Party Cookies: Cookies set by other domains for specific services we use (e.g., payment processing).

3. Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are critical for the platform to function. You cannot disable them as they are necessary for core features.

Cookie Name Purpose Duration
laravel_session Maintains your login session and authentication state 2 hours
XSRF-TOKEN Security token to prevent cross-site request forgery attacks 2 hours
remember_web_* Keeps you logged in when you select "Remember Me" 5 years or until logout
remember_agency_* Remembers agency login credentials when requested 5 years or until logout
remember_driver_* Remembers driver login credentials when requested 5 years or until logout

3.2 Functional Cookies (Preferences)

These cookies remember your preferences and settings to provide an enhanced, personalized experience.

  • Language Preferences: Stores your preferred language (if multiple languages are supported)
  • Timezone Settings: Remembers your timezone for accurate shift time displays
  • Currency Display: Stores currency preferences for invoice and rate display
  • UI Preferences: Remembers sidebar collapse/expand state, table view settings, etc.

3.3 Performance and Analytics Cookies (Optional)

These cookies help us understand how users interact with the platform so we can improve performance and user experience.

  • Track which features are most used
  • Identify areas where users encounter errors
  • Measure page load times and performance metrics
  • Understand user navigation patterns

Note: Analytics data is aggregated and anonymized. We do not track individual user behavior across websites.

3.4 Cookies We DO NOT Use

  • ✗ Advertising Cookies: We do not use cookies for targeted advertising
  • ✗ Social Media Tracking: We do not embed social media tracking pixels or cookies
  • ✗ Cross-Site Tracking: We do not track your activity across other websites
  • ✗ Marketing Cookies: We do not use cookies to build marketing profiles
  • ✗ Behavioral Profiling: We do not create behavioral profiles for commercial purposes

4. Third-Party Cookies and Services

We use a limited number of trusted third-party services that may set their own cookies:

4.1 Payment Processors

When processing subscription payments, payment gateways may set cookies for fraud prevention and secure transactions. These cookies operate under the payment provider's privacy policy.

4.2 Content Delivery Networks (CDN)

We may use CDNs to deliver static content (images, scripts, fonts) faster. CDNs may use cookies for performance optimization.

4.3 Security Services

Security and DDoS protection services may use cookies to distinguish legitimate traffic from malicious bots.

We carefully vet all third-party services and ensure they comply with applicable privacy regulations.

5. Your Cookie Choices and Control

5.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific websites
  • Block all third-party cookies
  • Clear cookies when you close your browser

Important: Blocking or deleting essential cookies will prevent you from logging in and using key platform features.

5.2 Browser-Specific Instructions

Google Chrome: Settings → Privacy and security → Cookies and other site data

Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

Mobile Browsers: Check your browser app's settings menu for cookie management options

5.3 Do Not Track (DNT)

Some browsers support a "Do Not Track" signal. Currently, there is no universal standard for how websites should respond to DNT. Our platform respects your browser settings and does not engage in cross-site tracking regardless of DNT settings.

6. Mobile Applications

If you access Shift Rider Manager through a mobile browser, the same cookie principles apply. Mobile apps (if developed in the future) may use similar technologies such as:

  • Local storage for app settings and session data
  • Device identifiers for authentication
  • Secure tokens for maintaining logged-in state

You can manage these through your device's app settings and permissions.

7. Cookies and Your Privacy

Privacy Protection

Our cookies do NOT collect or share driver data or agency data for unrelated commercial purposes. Cookie data is used exclusively to operate the shift management platform and improve your experience with our Service. We do not sell cookie data to third parties or use it for advertising.

For more information on how we protect your privacy, please review our Privacy Policy.

8. Cookie Lifespan and Renewal

Session Cookies: Automatically deleted when you close your browser or log out.

Remember Me Cookies: Last up to 5 years or until you manually log out.

Preference Cookies: Typically last 1 year and are renewed on each visit.

Security Tokens: Refreshed periodically during active sessions for enhanced security.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. We will notify users of significant changes by posting an updated policy with a new "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Questions About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@shiftrider.com

Support: support@shiftrider.com

11. Cookie Summary Table

Cookie Type Purpose Can Be Disabled?
Essential/Necessary Login, security, core functionality No (Required)
Functional Preferences, settings, personalization Yes (Via browser)
Performance/Analytics Usage statistics, error tracking Yes (Via browser)
Advertising/Marketing NOT USED N/A

By using Shift Rider Manager, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.